1 00:00:00,000 --> 00:00:04,960 CHARLIE: Imagine yourself living in 2 00:00:04,960 --> 00:00:07,480 Everything shines. 3 00:00:08,640 --> 00:00:10,960 Everything is where it should be. 4 00:00:10,960 --> 00:00:14,960 Well, you can. You've just got to 5 00:00:14,960 --> 00:00:18,160 Because that sort of stuff is 6 00:00:18,160 --> 00:00:19,960 We polish. 7 00:00:21,480 --> 00:00:23,960 We dust. 8 00:00:23,960 --> 00:00:24,960 We garnish. 9 00:00:25,960 --> 00:00:26,960 We stack. 10 00:00:27,960 --> 00:00:29,960 We tuck. 11 00:00:30,960 --> 00:00:32,470 We fold. 12 00:00:33,960 --> 00:00:37,960 In our position, image is 13 00:00:37,960 --> 00:00:40,960 But just as we present an image, 14 00:00:40,960 --> 00:00:45,160 The designer suits, the diamond 15 00:00:45,160 --> 00:00:46,960 It's a two-way thing. 16 00:00:46,960 --> 00:00:50,800 'You make us look good, 17 00:00:50,800 --> 00:00:54,960 'One small piece of advice, though. 18 00:00:54,960 --> 00:00:56,960 I can't tell you how many cheap 19 00:00:56,960 --> 00:00:59,960 I've seen dangling 20 00:00:59,960 --> 00:01:02,960 'Shoes say a lot about a person. 21 00:01:02,960 --> 00:01:05,960 'In some cases, they say 22 00:01:08,960 --> 00:01:11,960 All clear? There's a couple more 23 00:01:11,960 --> 00:01:13,960 I'll round them up. 24 00:01:26,960 --> 00:01:28,960 OK, miss, let's go. 25 00:01:28,960 --> 00:01:32,960 9:30, clocking off time. 26 00:01:32,960 --> 00:01:34,470 With the money you just made 27 00:01:34,470 --> 00:01:36,960 bouncing on a Japanese lap 28 00:01:36,960 --> 00:01:37,960 I beg your pardon? 29 00:01:39,960 --> 00:01:42,960 Let's do this quietly, shall we? 30 00:01:42,960 --> 00:01:46,960 Is there a problem? 31 00:01:46,960 --> 00:01:48,960 Has my wife done something wrong? 32 00:01:49,960 --> 00:01:51,000 Your wife? 33 00:01:51,000 --> 00:01:54,960 'Sometimes, however, 34 00:03:00,960 --> 00:03:02,960 JAMES: 'It's a box 35 00:03:02,960 --> 00:03:04,960 CHARLIE: 'Where did they 36 00:03:04,960 --> 00:03:06,960 I got here at five, 37 00:03:06,960 --> 00:03:08,960 Someone mistake us 38 00:03:08,960 --> 00:03:11,960 Do you want me to dump them? 39 00:03:11,960 --> 00:03:14,960 Maybe someone will come back 40 00:03:17,800 --> 00:03:19,960 Complimentary shoeshine kits. 41 00:03:19,960 --> 00:03:22,960 God, they love it 42 00:03:22,960 --> 00:03:25,960 And who is on Santa's 43 00:03:25,960 --> 00:03:31,480 Guests on third visits, Mr Potter, 44 00:03:33,960 --> 00:03:35,480 Oh, shit! 45 00:03:35,480 --> 00:03:37,960 We are, of course, welcoming 46 00:03:37,960 --> 00:03:39,800 Anna Thornton-Wilton, 47 00:03:39,800 --> 00:03:41,960 to her first team meeting today. 48 00:03:43,960 --> 00:03:46,960 And as most of you have 49 00:03:46,960 --> 00:03:49,960 Charlie has, of course, moved from 50 00:03:49,960 --> 00:03:53,320 Well done, Charlie. 51 00:03:53,320 --> 00:03:55,960 Anything that either of you 52 00:03:55,960 --> 00:03:56,960 about your new positions? 53 00:03:56,960 --> 00:03:59,960 I'd just like to say... I'm looking 54 00:03:59,960 --> 00:04:02,960 each and every one of you 55 00:04:02,960 --> 00:04:05,960 I'm sure you'll find me 56 00:04:05,960 --> 00:04:07,960 and fun to be around. 57 00:04:07,960 --> 00:04:10,320 Sorry, Charlie, was there 58 00:04:18,950 --> 00:04:20,950 Look at this. 59 00:04:20,950 --> 00:04:24,960 Your attention, please. Mr Machin 60 00:04:24,960 --> 00:04:25,960 ALL GROANING 61 00:04:25,960 --> 00:04:27,480 Who's Mr Machin? 62 00:04:35,960 --> 00:04:38,960 WOMAN PANTING 63 00:04:38,960 --> 00:04:40,960 'It's a coward's way out.' 64 00:04:41,960 --> 00:04:44,000 'Actually, you know, in certain 65 00:04:44,000 --> 00:04:46,960 suicide is 66 00:04:46,960 --> 00:04:49,960 Maybe so, James, but in the hotel 67 00:04:49,960 --> 00:04:51,960 quicker than the stench 68 00:04:51,960 --> 00:04:54,320 Do we know why he tried to kill 69 00:04:54,320 --> 00:04:56,960 Something to do with his work. 70 00:04:56,960 --> 00:04:58,480 Oh, the irony. 71 00:04:58,480 --> 00:05:00,960 Comes into town every couple of 72 00:05:00,960 --> 00:05:02,640 pitches his idea to the big 73 00:05:02,640 --> 00:05:04,640 I guess last time, 74 00:05:04,640 --> 00:05:06,480 Well, we can't do anything 75 00:05:06,480 --> 00:05:08,640 but we can ensure 76 00:05:08,640 --> 00:05:10,960 Let's spoil him rotten, shall we? 77 00:05:10,960 --> 00:05:12,960 Charlie, is that something 78 00:05:12,960 --> 00:05:13,960 Absolutely, Rebecca. 79 00:05:13,960 --> 00:05:16,960 Prostitutes. Can we keep a closer 80 00:05:16,960 --> 00:05:19,960 Especially after this morning's 81 00:05:19,960 --> 00:05:22,160 This is not a laughing matter. 82 00:05:22,160 --> 00:05:24,960 Due to a certain person's 83 00:05:24,960 --> 00:05:26,960 I've had to comp 84 00:05:26,960 --> 00:05:29,160 at a cost to us of over £1,000. 85 00:05:29,160 --> 00:05:31,160 She was wearing an evening dress 86 00:05:31,160 --> 00:05:34,960 hanging around the honesty bar 87 00:05:34,960 --> 00:05:35,960 A tattoo of what? 88 00:05:35,960 --> 00:05:38,960 I don't remember. A bird or a heart 89 00:05:38,960 --> 00:05:41,960 I have a tattoo. 90 00:05:41,960 --> 00:05:42,960 REBECCA: Good point, Anna. 91 00:05:42,960 --> 00:05:44,960 Why don't we just ban prostitutes 92 00:05:44,960 --> 00:05:46,960 We could also insist 93 00:05:46,960 --> 00:05:49,800 are in their room 94 00:05:49,800 --> 00:05:51,960 Nine out of ten male guests 95 00:05:51,960 --> 00:05:54,960 If a gentleman is a long way from 96 00:05:54,960 --> 00:05:56,960 then I'm perfectly happy to turn a 97 00:05:56,960 --> 00:05:58,150 I would like the concierge team 98 00:05:58,150 --> 00:05:59,960 to be more watchful 99 00:05:59,960 --> 00:06:03,640 So you'd like me to turn a blind eye 100 00:06:03,640 --> 00:06:06,960 Is that so difficult? 101 00:06:08,960 --> 00:06:12,960 Tony, could I have five minutes, 102 00:06:14,320 --> 00:06:17,960 This tattoo you mentioned. 103 00:06:17,960 --> 00:06:19,960 Have a guess. 104 00:06:19,960 --> 00:06:21,960 Well, if I guess correctly, 105 00:06:21,960 --> 00:06:23,800 I'll tell you what, little man. 106 00:06:23,800 --> 00:06:26,960 If you can guess where it is, and 107 00:06:26,960 --> 00:06:30,960 then I'll let you run your tongue 108 00:06:30,960 --> 00:06:34,800 But you only get one guess. 109 00:06:46,960 --> 00:06:48,960 What's guest relations? 110 00:06:48,960 --> 00:06:50,960 It's the new name 111 00:06:50,960 --> 00:06:52,960 This is the way that all the big 112 00:06:52,960 --> 00:06:55,960 They recently did 113 00:06:55,960 --> 00:06:58,000 50% of the poll didn't know 114 00:06:58,000 --> 00:07:01,960 The other 50% associated 115 00:07:03,960 --> 00:07:06,960 Do you see these golden keys 116 00:07:06,960 --> 00:07:09,000 These are the symbol 117 00:07:09,000 --> 00:07:12,960 the International Association 118 00:07:12,960 --> 00:07:14,960 There is nothing seedy about that. 119 00:07:16,960 --> 00:07:18,960 And what does your little 120 00:07:18,960 --> 00:07:21,960 about mistaking 121 00:07:21,960 --> 00:07:24,640 You know, I have worked in this 122 00:07:24,640 --> 00:07:25,960 and that's the first... 123 00:07:25,960 --> 00:07:27,160 And while we're on the subject, 124 00:07:27,160 --> 00:07:29,960 if you do feel the need 125 00:07:29,960 --> 00:07:31,960 I'd appreciate you doing so 126 00:07:31,960 --> 00:07:33,960 Tony, this has nothing to do 127 00:07:33,960 --> 00:07:36,800 It takes two weeks for these badges 128 00:07:36,800 --> 00:07:37,960 Obviously, I've been planning this. 129 00:07:37,960 --> 00:07:39,960 It would've been nice 130 00:07:39,960 --> 00:07:41,960 I don't want to change the product. 131 00:07:41,960 --> 00:07:44,000 I want to change people's perception 132 00:07:44,000 --> 00:07:46,320 the title will? 133 00:07:46,320 --> 00:07:47,960 Well, if it isn't such a big deal, 134 00:07:47,960 --> 00:07:50,960 I'd be happy if things 135 00:07:50,960 --> 00:07:52,480 Thanks all the same. 136 00:07:54,960 --> 00:07:57,960 Did I mention there will be 137 00:07:57,960 --> 00:07:59,480 in your pay packet? 138 00:07:59,480 --> 00:08:01,800 For the inconvenience. 139 00:08:02,960 --> 00:08:04,640 CHARLIE: The first thing 140 00:08:04,640 --> 00:08:07,960 when you arrive at a hotel 141 00:08:08,960 --> 00:08:12,640 The second thing you should do, 142 00:08:14,960 --> 00:08:17,960 The concierge knows everything. 143 00:08:17,960 --> 00:08:20,960 He knows where to eat, where to 144 00:08:20,960 --> 00:08:22,800 Thanks, Raymond, I owe you. 145 00:08:22,800 --> 00:08:24,960 He can help you jump 146 00:08:24,960 --> 00:08:26,960 They're expecting you at nine. 147 00:08:26,960 --> 00:08:28,960 Take advantage of him. 148 00:08:28,960 --> 00:08:30,800 Express delivery. 149 00:08:30,800 --> 00:08:33,960 He can get you anything from 150 00:08:37,960 --> 00:08:40,960 The right concierge could even save 151 00:08:44,640 --> 00:08:45,960 The antidote, madam. 152 00:08:46,960 --> 00:08:50,960 He knows just the dress, the hat, 153 00:08:50,960 --> 00:08:54,960 Even if you don't know what you 154 00:08:54,960 --> 00:08:59,960 A concierge is like a waiter. 155 00:08:59,960 --> 00:09:00,960 Usually he prefers cash, 156 00:09:00,960 --> 00:09:03,960 but he might be willing 157 00:09:07,960 --> 00:09:10,960 Mr Radley left for business meetings 158 00:09:10,960 --> 00:09:14,960 Since then, Mrs Radley has ordered 159 00:09:14,960 --> 00:09:16,960 three sets of souvenir towels, 160 00:09:16,960 --> 00:09:18,960 and is currently enjoying a 161 00:09:18,960 --> 00:09:21,000 Was Mrs Radley present 162 00:09:21,000 --> 00:09:24,960 I wasn't on shift, but the database 163 00:09:24,960 --> 00:09:26,960 She's a hooker. I suggest we kick 164 00:09:26,960 --> 00:09:29,960 I didn't arrange 165 00:09:29,960 --> 00:09:31,960 That's not to say he didn't pick her 166 00:09:31,960 --> 00:09:34,960 Your job, Tony, is to count the 167 00:09:34,960 --> 00:09:36,320 It's not exactly rocket science. 168 00:09:37,640 --> 00:09:40,160 If she's a regular, 169 00:09:41,960 --> 00:09:43,640 Come in. 170 00:09:49,160 --> 00:09:52,640 Good morning, madam. 171 00:09:52,640 --> 00:09:54,480 And this is my colleague, 172 00:09:54,480 --> 00:09:55,960 from our Guest Relations department. 173 00:09:55,960 --> 00:09:58,960 We just wanted to make sure 174 00:09:58,960 --> 00:10:00,960 that everything was to your 175 00:10:00,960 --> 00:10:03,960 I'm full of champagne 176 00:10:03,960 --> 00:10:06,960 Everything's bloody wonderful, 177 00:10:07,960 --> 00:10:13,960 I'm sorry, I didn't catch your 178 00:10:13,960 --> 00:10:17,960 And is Mr Radley here today? 179 00:10:19,960 --> 00:10:23,960 Why, is there a problem? 180 00:10:23,960 --> 00:10:27,960 Not at all, Mrs Radley. 181 00:10:34,960 --> 00:10:36,960 She's not a regular. 182 00:10:36,960 --> 00:10:38,960 Well, I've already called one guest 183 00:10:38,960 --> 00:10:40,960 I don't intend to make 184 00:10:40,960 --> 00:10:43,960 Don't let this morning's incident 185 00:10:43,960 --> 00:10:45,640 It's not a question 186 00:10:45,640 --> 00:10:46,960 It's a question 187 00:10:46,960 --> 00:10:49,640 That street urchin is running 188 00:10:49,640 --> 00:10:51,480 on Mr Radley's bill. 189 00:10:51,480 --> 00:10:53,960 and wonders what last night's 190 00:10:53,960 --> 00:10:55,960 He let her in. 191 00:10:55,960 --> 00:10:58,960 Mr Radley is a regular, high-paying, 192 00:10:58,960 --> 00:10:59,960 My favourite kind. 193 00:10:59,960 --> 00:11:02,960 If we force him to settle a bill 194 00:11:02,960 --> 00:11:03,960 then he will 195 00:11:03,960 --> 00:11:05,960 She might be a hooker, 196 00:11:05,960 --> 00:11:06,960 Right now, that's all I 197 00:11:06,960 --> 00:11:09,800 I thought a good concierge 198 00:11:09,800 --> 00:11:12,960 He is. But if you remember, 199 00:11:17,480 --> 00:11:20,640 Um, excuse me, Charlie. 200 00:11:20,640 --> 00:11:22,960 I need to check what suites 201 00:11:22,960 --> 00:11:24,960 Look, just because we had sex, 202 00:11:24,960 --> 00:11:26,960 it doesn't mean that I enjoy being 203 00:11:26,960 --> 00:11:31,960 I understand you're a big important 204 00:11:31,960 --> 00:11:33,960 If you want to do a room search, 205 00:11:33,960 --> 00:11:36,960 I'd like you to stand on that side 206 00:11:43,960 --> 00:11:44,960 Yes, Charlie. 207 00:11:44,960 --> 00:11:46,960 I'd like you to upgrade Mr Machin 208 00:11:46,960 --> 00:11:49,320 from a superior room 209 00:11:49,320 --> 00:11:50,960 May I enquire as to why? 210 00:11:50,960 --> 00:11:52,960 Just give him a suite. 211 00:11:52,960 --> 00:11:54,800 There's someone waiting for you. 212 00:12:05,960 --> 00:12:06,960 You wanted to see me, sir? 213 00:12:06,960 --> 00:12:10,640 You can drop the sir crap, Charlie. 214 00:12:11,960 --> 00:12:14,160 What can I do for you? 215 00:12:14,160 --> 00:12:17,000 if you could help me out 216 00:12:17,000 --> 00:12:18,960 Go on. 217 00:12:18,960 --> 00:12:20,960 I'm a working man now, 218 00:12:20,960 --> 00:12:24,960 Well, it's one car and a second-hand 219 00:12:24,960 --> 00:12:27,960 With your help, I might be able 220 00:12:27,960 --> 00:12:32,480 A man in your position, 221 00:12:33,960 --> 00:12:35,960 Maybe you could throw 222 00:12:40,960 --> 00:12:43,960 I'll see what I can do. 223 00:12:55,960 --> 00:12:56,960 DEREK: Morning, Mr Machin. 224 00:13:09,640 --> 00:13:12,640 Mr Machin, how wonderful 225 00:13:12,640 --> 00:13:15,960 I trust you're well, sir? 226 00:13:15,960 --> 00:13:17,960 I'm sorry to hear that. 227 00:13:17,960 --> 00:13:19,000 If you've finished the paperwork, 228 00:13:19,000 --> 00:13:21,160 why don't I show you to up to 229 00:13:21,160 --> 00:13:23,960 We've got something 230 00:13:23,960 --> 00:13:25,960 Isn't that right, Anna? 231 00:13:25,960 --> 00:13:28,960 And that's on the very top floor 232 00:13:28,960 --> 00:13:31,960 Thank you, Anna. This way, sir. 233 00:13:34,960 --> 00:13:38,320 This is one of our most requested 234 00:13:39,800 --> 00:13:43,960 Guests often comment how they find 235 00:13:43,960 --> 00:13:45,960 and life-affirming. 236 00:13:46,960 --> 00:13:50,960 Kind of like having your own pod 237 00:13:50,960 --> 00:13:52,960 Not, however, to be recommended 238 00:13:52,960 --> 00:13:55,960 I could put you 239 00:13:58,960 --> 00:14:01,480 Perhaps I can have a complimentary 240 00:14:01,480 --> 00:14:04,320 Why are you being so nice to me? 241 00:14:04,320 --> 00:14:08,960 The upgrade to the suite, 242 00:14:13,960 --> 00:14:15,960 You're worried that I might 243 00:14:15,960 --> 00:14:18,800 The thought hadn't crossed my mind, 244 00:14:18,800 --> 00:14:21,960 You know, I will take you up on 245 00:14:21,960 --> 00:14:23,960 Right away, sir. 246 00:14:23,960 --> 00:14:28,480 And if you could throw in 247 00:14:28,480 --> 00:14:30,800 I'd be so much happier. 248 00:14:36,960 --> 00:14:38,960 Finally... 249 00:14:44,480 --> 00:14:46,960 Yes, good morning. 250 00:14:46,960 --> 00:14:49,000 in charge of printing 251 00:14:49,000 --> 00:14:52,320 I mean, what is the point of having 252 00:14:52,320 --> 00:14:53,960 if you don't get to show it off? 253 00:14:53,960 --> 00:14:55,960 How did you get a 254 00:14:55,960 --> 00:14:57,960 Well, it's usually the result of two 255 00:14:57,960 --> 00:14:59,960 important families 256 00:14:59,960 --> 00:15:02,960 and neither wanting to surrender 257 00:15:02,960 --> 00:15:04,960 Nothing to do with your parents not 258 00:15:04,960 --> 00:15:06,960 and raising a brood 259 00:15:06,960 --> 00:15:10,960 Special lady coming through. 260 00:15:10,960 --> 00:15:12,960 Hello, Dorrie. 261 00:15:15,320 --> 00:15:17,960 Welcome back, Mr Farrah, welcome 262 00:15:17,960 --> 00:15:19,960 Has it really been a year, Dorrie? 263 00:15:19,960 --> 00:15:24,640 And where is my girlfriend today? 264 00:15:24,640 --> 00:15:27,960 Looking more beautiful 265 00:15:27,960 --> 00:15:31,320 Oh, you're all so kind. 266 00:15:31,320 --> 00:15:33,640 What's with the leather-faced 267 00:15:33,640 --> 00:15:35,960 Dorrie Davies. She was a chambermaid 268 00:15:35,960 --> 00:15:38,160 Mr Farrah was a guest staying in 269 00:15:38,160 --> 00:15:40,960 They met, fell in love and have been 270 00:15:40,960 --> 00:15:43,960 Every anniversary, they come back to 271 00:15:43,960 --> 00:15:47,960 Isn't that the most romantic thing 272 00:15:47,960 --> 00:15:50,480 What a slut. 273 00:15:50,480 --> 00:15:53,000 Charlie, could you take 274 00:15:53,000 --> 00:15:55,800 I'm sure they'd like to rest after 275 00:15:55,800 --> 00:15:57,480 Right away, Rebecca. 276 00:15:57,480 --> 00:15:59,960 Now, you listen to me. 277 00:15:59,960 --> 00:16:03,960 I don't want to be known as Anna 278 00:16:03,960 --> 00:16:08,480 My name is Anna Thornton 279 00:16:08,480 --> 00:16:10,480 Here we are. 280 00:16:10,480 --> 00:16:14,320 your room has been prepared for you. 281 00:16:14,320 --> 00:16:16,960 Whatever she says, 282 00:16:16,960 --> 00:16:18,960 Sheets, not bad. 283 00:16:18,960 --> 00:16:22,960 Used to be able to bounce 284 00:16:22,960 --> 00:16:23,960 Bathroom, Jack. 285 00:16:32,960 --> 00:16:33,960 Nice suit. 286 00:16:33,960 --> 00:16:36,960 Too many soaps and lotions 287 00:16:36,960 --> 00:16:38,960 Didn't have all that muck in my day. 288 00:16:38,960 --> 00:16:41,640 Oh, there's a chalky layer 289 00:16:41,640 --> 00:16:43,960 Oh, we'll have it cleaned again 290 00:16:43,960 --> 00:16:46,960 Don't worry, dear. You bring me a 291 00:16:50,960 --> 00:16:54,960 Are you in a hurry? 292 00:17:30,960 --> 00:17:33,960 Give me a buzz when the Alexandria 293 00:17:33,960 --> 00:17:35,960 Why's that? 294 00:17:35,960 --> 00:17:38,960 Cos I intend to have you in 295 00:17:39,960 --> 00:17:42,320 Maybe we should be a little bit 296 00:17:42,320 --> 00:17:43,960 We are taking a hell of a risk. 297 00:17:43,960 --> 00:17:46,960 This building has 67 rooms on 298 00:17:51,960 --> 00:17:53,960 What dress size are you? 299 00:17:53,960 --> 00:17:55,960 Oh, God, we're not that intimate 300 00:17:55,960 --> 00:17:57,960 Someone dropped a box of women's 301 00:17:57,960 --> 00:17:59,960 round the back this morning. 302 00:17:59,960 --> 00:18:04,640 One minute you treat me like a lady, 303 00:18:17,800 --> 00:18:19,960 Just the man I was hoping to see. 304 00:18:22,480 --> 00:18:26,640 This new receptionist. Where does 305 00:18:26,640 --> 00:18:28,960 Why would you ask me? 306 00:18:28,960 --> 00:18:34,960 And don't even think about denying 307 00:18:34,960 --> 00:18:37,160 Tell me it's just here. 308 00:18:37,160 --> 00:18:39,960 And then, I can't remember if 309 00:18:39,960 --> 00:18:42,960 Not even a tiny rose on her arse? 310 00:18:43,960 --> 00:18:46,000 Right, well, I'll see you later. 311 00:18:46,000 --> 00:18:48,960 I've got to go and check 312 00:18:48,960 --> 00:18:52,320 If you remember anything... 313 00:18:52,320 --> 00:18:56,960 What's this? Charlie used to screw 314 00:18:57,960 --> 00:19:03,960 Typically, I'm a breast man, 315 00:19:03,960 --> 00:19:05,960 I make an exception. 316 00:19:05,960 --> 00:19:08,960 So how is our suicidal musician? 317 00:19:08,960 --> 00:19:10,960 Mr Machin's got some guests 318 00:19:10,960 --> 00:19:13,960 People from the advertising agency. 319 00:19:13,960 --> 00:19:15,000 and he's asked for refreshments, 320 00:19:15,000 --> 00:19:17,960 cakes etc to be made available. 321 00:19:17,960 --> 00:19:19,960 So long as he doesn't leave 322 00:19:19,960 --> 00:19:22,800 he can have all the food, coffee, 323 00:19:22,800 --> 00:19:25,480 So that's keep him alive, 324 00:19:25,480 --> 00:19:26,960 No matter what. 325 00:19:26,960 --> 00:19:29,960 Some of the staff wanted to arrange 326 00:19:29,960 --> 00:19:31,960 Seeing as though 327 00:19:31,960 --> 00:19:34,960 Nothing too surprising, I trust. 328 00:19:34,960 --> 00:19:38,960 Well, Derek pointed out that Mrs 329 00:19:38,960 --> 00:19:41,320 So we thought maybe 330 00:19:41,320 --> 00:19:43,960 sing a few songs 331 00:19:43,960 --> 00:19:46,480 Charlie, I know everybody's 332 00:19:46,480 --> 00:19:48,960 but our restaurant has two 333 00:19:48,960 --> 00:19:51,960 I don't think the other diners are 334 00:19:51,960 --> 00:19:52,960 by some tacky tribute act. 335 00:19:52,960 --> 00:19:55,480 So that's a no, then? 336 00:19:55,480 --> 00:19:58,960 What should I tell the staff? 337 00:19:58,960 --> 00:20:01,960 You're the deputy manager. 338 00:20:03,800 --> 00:20:05,960 What do you think about Ken Green? 339 00:20:05,960 --> 00:20:08,960 Concierge at The Burlington? 340 00:20:08,960 --> 00:20:12,960 But... 341 00:20:12,960 --> 00:20:15,960 You don't think Tony's 342 00:20:20,960 --> 00:20:23,960 Can I help you, Mrs Radley? 343 00:20:23,960 --> 00:20:27,000 Yeah, I need you to do something 344 00:20:27,000 --> 00:20:29,960 Can you get a car and pick up 345 00:20:29,960 --> 00:20:31,480 and bring them over? 346 00:20:32,640 --> 00:20:34,960 Have you been married long, 347 00:20:35,960 --> 00:20:39,960 Three months. 348 00:20:39,960 --> 00:20:45,160 I was one of the dancers, did ballet 349 00:20:45,160 --> 00:20:49,960 He was recuperating from a 350 00:20:49,960 --> 00:20:52,160 It's the stuff 351 00:20:53,960 --> 00:20:57,960 You're married yourself. You should 352 00:20:57,960 --> 00:21:01,960 Well, in my case it was more 353 00:21:01,960 --> 00:21:02,960 Bit of a pig, is she? 354 00:21:02,960 --> 00:21:06,960 But a decent personality? 355 00:21:06,960 --> 00:21:07,960 Not to her face, you wouldn't. 356 00:21:10,800 --> 00:21:12,480 I ain't stupid, by the way. 357 00:21:12,480 --> 00:21:16,160 I know what you're all thinking. 358 00:21:16,160 --> 00:21:18,960 The attitude. 359 00:21:18,960 --> 00:21:21,160 What's a 50-year-old millionaire 360 00:21:21,160 --> 00:21:23,960 doing with a common little tart 361 00:21:23,960 --> 00:21:25,960 You think I don't belong here. 362 00:21:25,960 --> 00:21:28,800 Everybody belongs here, madam. 363 00:21:28,800 --> 00:21:31,960 I'm just surprised that Mr Radley 364 00:21:31,960 --> 00:21:34,960 and left his charming young wife 365 00:21:34,960 --> 00:21:36,960 You've got a good line of chat, 366 00:21:36,960 --> 00:21:38,960 Or is that just part of 367 00:21:40,960 --> 00:21:43,960 I shall arrange transport 368 00:21:43,960 --> 00:21:45,960 Cheers, darling. 369 00:21:46,960 --> 00:21:49,960 Everything all right? 370 00:21:49,960 --> 00:21:50,960 David. 371 00:21:50,960 --> 00:21:52,960 Get a car to pick up from those 372 00:21:52,960 --> 00:21:55,960 Bill it to the Pyramid suite. 373 00:21:55,960 --> 00:21:57,960 Dave. 374 00:21:57,960 --> 00:21:59,960 Three cases need picking up 375 00:21:59,960 --> 00:22:02,960 Right. Just Tony's asked me... 376 00:22:02,960 --> 00:22:04,960 You just get the cases. 377 00:22:20,960 --> 00:22:24,960 Collect from these addresses. Nice 378 00:22:32,640 --> 00:22:35,960 Mr and Mrs O'Neill, how was dinner 379 00:22:35,960 --> 00:22:38,960 If you must know, it was the worst 380 00:22:38,960 --> 00:22:42,320 The food was tasteless, the service 381 00:22:42,320 --> 00:22:43,960 and the price was extortionate. 382 00:22:43,960 --> 00:22:46,960 I don't know what they're paying you 383 00:22:46,960 --> 00:22:47,960 but it isn't worth it. 384 00:22:55,640 --> 00:22:57,960 How do you explain this? 385 00:22:57,960 --> 00:22:59,960 I can't, madam. 386 00:22:59,960 --> 00:23:02,960 This is the complaints department, 387 00:23:02,960 --> 00:23:04,960 No, madam, this is 388 00:23:04,960 --> 00:23:07,960 Your sign says 389 00:23:07,960 --> 00:23:09,960 Doesn't that mean complaints? 390 00:23:13,480 --> 00:23:15,960 If you could be bothered 391 00:23:15,960 --> 00:23:19,960 before you put them on the bed, 392 00:23:21,960 --> 00:23:23,960 Who the hell do 393 00:23:32,960 --> 00:23:35,960 I think this conversation 394 00:23:41,960 --> 00:23:44,960 You called for me, sir? 395 00:23:44,960 --> 00:23:49,960 One, two, three, four. 396 00:23:49,960 --> 00:23:52,960 I couldn't possibly. People from the 397 00:23:52,960 --> 00:23:54,960 in ten minutes' time. 398 00:23:54,960 --> 00:23:56,960 I shall be extremely depressed. 399 00:23:58,480 --> 00:24:00,960 Everybody's disillusioned 400 00:24:00,960 --> 00:24:02,960 Yeah, well, this time it's 401 00:24:02,960 --> 00:24:06,960 Well, what made you want to become a 402 00:24:06,960 --> 00:24:07,960 The suit. 403 00:24:07,960 --> 00:24:09,960 Seriously? 404 00:24:10,960 --> 00:24:13,960 I used to think that anyone 405 00:24:13,960 --> 00:24:15,960 had to be important in some way. 406 00:24:15,960 --> 00:24:19,000 Plus there was nothing else I could 407 00:24:19,000 --> 00:24:20,640 Failed at running a club. 408 00:24:20,640 --> 00:24:22,960 Somehow this came easily 409 00:24:22,960 --> 00:24:28,960 Yeah, but at what price? 410 00:24:28,960 --> 00:24:30,960 You mustn't get any time to spend 411 00:24:30,960 --> 00:24:37,960 Do you know how much you need 412 00:24:38,960 --> 00:24:40,960 And with the rate I'm putting money 413 00:24:40,960 --> 00:24:43,960 I only need to be doing this job 414 00:24:45,960 --> 00:24:47,960 That's why making money 415 00:24:47,960 --> 00:24:50,960 Because it reminds me 416 00:24:53,960 --> 00:24:57,320 417 00:24:57,320 --> 00:25:01,960 418 00:25:01,960 --> 00:25:03,960 419 00:25:03,960 --> 00:25:05,960 420 00:25:05,960 --> 00:25:10,640 421 00:25:17,960 --> 00:25:19,960 Well, that seemed to go down 422 00:25:19,960 --> 00:25:22,960 They said they enjoyed themselves. 423 00:25:22,960 --> 00:25:24,480 It's their bloody job to lie. 424 00:25:24,480 --> 00:25:25,960 They complimented the cakes. 425 00:25:25,960 --> 00:25:28,960 Oh, well, as long as the bloody 426 00:25:28,960 --> 00:25:33,320 I'm a classically-trained musician. 427 00:25:33,320 --> 00:25:35,160 I can't even sell a bloody jingle! 428 00:25:35,160 --> 00:25:37,960 Maybe I'll order up another pot 429 00:25:37,960 --> 00:25:41,960 I don't want any more coffee! 430 00:25:47,960 --> 00:25:50,960 There's always tomorrow, Mr Machin. 431 00:26:07,960 --> 00:26:11,640 If you'll forgive me, sir, I... 432 00:26:27,960 --> 00:26:30,960 £5 already? 433 00:26:30,960 --> 00:26:34,960 It lets the guests know that tipping 434 00:26:34,960 --> 00:26:37,960 Do I get to keep it? 435 00:26:39,960 --> 00:26:40,960 Wonderful. 436 00:26:52,960 --> 00:26:54,000 GIGGLING 437 00:27:19,960 --> 00:27:21,960 I assume you're aware 438 00:27:21,960 --> 00:27:23,960 breezed through our lobby 439 00:27:23,960 --> 00:27:26,960 They're friends of Mrs Radley's, 440 00:27:26,960 --> 00:27:29,960 I hope you're right about this, 441 00:27:31,960 --> 00:27:33,960 Dave. 442 00:27:33,960 --> 00:27:35,960 Why did you book that driver 443 00:27:35,960 --> 00:27:37,960 I didn't. Charlie did. 444 00:27:41,960 --> 00:27:44,960 Why are you booking cars for guests? 445 00:27:44,960 --> 00:27:47,960 Or at least it was 446 00:27:47,960 --> 00:27:50,480 Well, she hasn't changed it, 447 00:27:50,480 --> 00:27:52,960 You already knew about this, 448 00:27:53,960 --> 00:27:55,960 She mentioned it 449 00:27:55,960 --> 00:27:57,960 And in your list of priorities, 450 00:27:57,960 --> 00:28:00,320 deputy manager comes higher 451 00:28:00,320 --> 00:28:01,960 No. 452 00:28:02,800 --> 00:28:05,960 The car thing, it's really no big 453 00:28:05,960 --> 00:28:07,960 The driver you chose 454 00:28:07,960 --> 00:28:09,960 I don't know him, and I don't trust 455 00:28:09,960 --> 00:28:11,960 not to mention 456 00:28:11,960 --> 00:28:13,960 And you wanted him warned off. 457 00:28:14,960 --> 00:28:17,960 I changed my mind about him. Well, 458 00:28:17,960 --> 00:28:21,000 So either you're stealing from me 459 00:28:30,960 --> 00:28:32,480 Go on. 460 00:28:34,960 --> 00:28:36,960 No. You set it up Charlie, 461 00:28:40,960 --> 00:28:43,960 Six more bottles of Krug, hair and 462 00:28:43,960 --> 00:28:48,960 Current room service bill, £1,750. 463 00:28:48,960 --> 00:28:52,960 If you want me to go up there 464 00:28:52,960 --> 00:28:53,960 I will happily do it. 465 00:28:53,960 --> 00:28:56,960 I once had this thing with a 466 00:28:56,960 --> 00:28:58,960 in the 2002 467 00:28:58,960 --> 00:29:01,960 I know some moves. 468 00:29:01,960 --> 00:29:04,160 Find all the details we have 469 00:29:04,160 --> 00:29:06,960 Phone calls he made, 470 00:29:06,960 --> 00:29:08,320 OK, right away. 471 00:29:42,800 --> 00:29:45,800 PLAYING DRAMATIC CLASSICAL MUSIC 472 00:30:06,960 --> 00:30:08,960 Here we are. 473 00:30:08,960 --> 00:30:11,960 An English Highball 474 00:30:11,960 --> 00:30:16,800 Extra shot of vermouth? 475 00:30:16,800 --> 00:30:19,960 Could I ask the gentleman to assist 476 00:30:19,960 --> 00:30:22,960 Well, if you insist. 477 00:30:22,960 --> 00:30:24,960 Thank you, Gino. 478 00:30:27,960 --> 00:30:31,480 Now, how's that husband of yours 479 00:30:31,480 --> 00:30:34,000 Mark, isn't it? 480 00:30:34,000 --> 00:30:37,960 Every year I secretly hope to see 481 00:30:37,960 --> 00:30:39,960 Maybe next year, Dorrie. 482 00:30:41,960 --> 00:30:44,960 This used to be the dance area, 483 00:30:44,960 --> 00:30:47,960 We had some of the old photos 484 00:30:47,960 --> 00:30:49,480 A reminder of 485 00:30:49,480 --> 00:30:51,960 They're hanging on the second floor 486 00:30:51,960 --> 00:30:54,960 The band used to be set up 487 00:30:54,960 --> 00:30:57,640 Not that I was allowed to see 488 00:30:57,640 --> 00:31:00,960 We were not supposed to come into 489 00:31:00,960 --> 00:31:03,960 Chambermaids were instructed not 490 00:31:03,960 --> 00:31:06,960 or make eye contact 491 00:31:08,960 --> 00:31:11,320 That's why I enjoy coming back here 492 00:31:11,320 --> 00:31:13,480 Not to see the bedrooms, 493 00:31:13,480 --> 00:31:15,960 but to appreciate the side 494 00:31:15,960 --> 00:31:17,960 that we weren't allowed 495 00:31:22,960 --> 00:31:24,960 Where is he? 496 00:31:24,960 --> 00:31:29,800 People do not like to eat 497 00:31:29,800 --> 00:31:31,960 I must confess, 498 00:31:31,960 --> 00:31:34,960 Tell me you've not said anything 499 00:31:39,320 --> 00:31:41,960 Any news from Mr Machin? 500 00:31:41,960 --> 00:31:43,960 Machin... Machin. 501 00:31:43,960 --> 00:31:46,960 Hanging Garden suite. 502 00:31:46,960 --> 00:31:50,160 Oh, yes, he phoned 503 00:31:50,160 --> 00:31:52,960 Did he sound all right? 504 00:31:52,960 --> 00:31:54,960 Asked for some razor blades, 505 00:31:54,960 --> 00:31:56,960 Joking. 506 00:31:58,960 --> 00:32:01,160 Can you call his room for me, 507 00:32:02,320 --> 00:32:05,640 Do you get a kick out of bossing 508 00:32:05,640 --> 00:32:08,800 Please. Will you call his room 509 00:32:13,960 --> 00:32:15,960 He's dead. I know he is. 510 00:32:18,960 --> 00:32:19,960 PHONE RINGING 511 00:32:21,960 --> 00:32:22,960 Oh! 512 00:32:24,960 --> 00:32:27,320 Right. That's it. 513 00:32:27,320 --> 00:32:32,160 A friend of mine slit her own wrist 514 00:32:32,160 --> 00:32:35,960 What? I'm just saying that you might 515 00:32:35,960 --> 00:32:38,000 Probably hasn't even 516 00:32:43,960 --> 00:32:45,960 Oh, nice to see you girls. 517 00:32:45,960 --> 00:32:49,480 Kisses, kisses, kisses. 518 00:32:50,960 --> 00:32:53,960 Cheers, girls. I'll see you later in 519 00:32:58,160 --> 00:32:59,960 KNOCKING ON DOOR 520 00:33:19,960 --> 00:33:21,960 Mr Machin? 521 00:33:24,960 --> 00:33:25,960 Sir? 522 00:33:25,960 --> 00:33:28,960 SIREN WAILING 523 00:33:46,960 --> 00:33:48,640 What the hell is going on?! 524 00:33:50,000 --> 00:33:53,960 I thought you were trying to... 525 00:33:57,320 --> 00:34:00,960 I did try phoning, sir, 526 00:34:00,960 --> 00:34:04,960 Given your state of mind, of course, 527 00:34:06,960 --> 00:34:08,960 After that waiter kicked me out, 528 00:34:08,960 --> 00:34:11,960 I came up here and I did 529 00:34:11,960 --> 00:34:14,960 And I did... I did think 530 00:34:14,960 --> 00:34:17,630 Actually, I had the belt 531 00:34:17,630 --> 00:34:20,960 And then this melody came to me. 532 00:34:22,960 --> 00:34:26,960 What do I care what it takes 533 00:34:26,960 --> 00:34:31,960 I'm a musician. I write songs 534 00:34:31,960 --> 00:34:34,960 So from here on in, 535 00:34:34,960 --> 00:34:38,960 Well, that's wonderful news. 536 00:34:44,960 --> 00:34:48,960 Charlie, wait. I need your help 537 00:34:48,960 --> 00:34:51,960 Sorry, sir, 538 00:34:51,960 --> 00:34:53,150 Don't make me unhappy, Charlie. 539 00:34:59,960 --> 00:35:01,960 Anything I can help you 540 00:35:01,960 --> 00:35:04,960 Yes. What does "guest relations" 541 00:35:04,960 --> 00:35:08,960 Erm, you know, 542 00:35:08,960 --> 00:35:13,960 Gordon Hartley was the best 543 00:35:13,960 --> 00:35:17,960 Good looking bugger, 544 00:35:17,960 --> 00:35:22,320 He was the eyes and ears 545 00:35:22,320 --> 00:35:24,960 And there was rationing on 546 00:35:24,960 --> 00:35:27,960 Well, there's still a very vibrant 547 00:35:27,960 --> 00:35:29,320 Took a real pride in his job. 548 00:35:29,320 --> 00:35:32,800 Used to have terrible rows 549 00:35:32,800 --> 00:35:37,480 People didn't like him much. Thought 550 00:35:37,480 --> 00:35:38,960 Not that he cared. 551 00:35:38,960 --> 00:35:42,960 Anyway, one day, he just didn't 552 00:35:42,960 --> 00:35:46,160 Rumour had it he'd made himself 553 00:35:46,160 --> 00:35:47,960 Maybe he didn't need the money 554 00:35:47,960 --> 00:35:50,960 That's a nice way of looking 555 00:35:50,960 --> 00:35:54,160 Me? I think he's in the bottom 556 00:35:54,160 --> 00:35:58,960 Now, then, come along, my love. 557 00:35:58,960 --> 00:36:01,960 Oh, you stink of cigar smoke, Jack! 558 00:36:01,960 --> 00:36:03,960 Enjoy your meal. 559 00:36:05,160 --> 00:36:07,960 We just turned down the bed 560 00:36:07,960 --> 00:36:10,800 And? And no female clothes, 561 00:36:10,800 --> 00:36:12,960 I knew it! Right, she's out of here. 562 00:36:12,960 --> 00:36:15,320 But that doesn't mean 563 00:36:15,320 --> 00:36:17,960 Glad I caught you. 564 00:36:17,960 --> 00:36:19,960 The database told me he 565 00:36:19,960 --> 00:36:21,960 to an antiques auction. 566 00:36:21,960 --> 00:36:23,960 So I figured he must work 567 00:36:23,960 --> 00:36:26,480 I called some of the main dealers 568 00:36:26,480 --> 00:36:28,960 They also told me about this big 569 00:36:28,960 --> 00:36:29,960 that's going on today. 570 00:36:29,960 --> 00:36:32,160 Long story short, he left the 571 00:36:32,160 --> 00:36:34,960 in a taxi five minutes ago. 572 00:36:34,960 --> 00:36:36,960 Rebecca's just gone to kick 573 00:36:36,960 --> 00:36:39,320 Well, she's the boss, 574 00:36:39,320 --> 00:36:41,960 Are you still convinced 575 00:36:41,960 --> 00:36:43,960 I think the young lady 576 00:36:43,960 --> 00:36:45,960 Well, get up there and stop her. 577 00:36:45,960 --> 00:36:49,000 I've already been wrong once before. 578 00:36:49,000 --> 00:36:53,160 Because it's your job 579 00:36:53,160 --> 00:36:55,960 New Bond Street. 580 00:36:55,960 --> 00:36:59,640 Is she still in his room? 581 00:36:59,640 --> 00:37:00,960 and a milkshake 582 00:37:00,960 --> 00:37:02,960 Typical hooker food. 583 00:37:04,960 --> 00:37:07,960 Can I just say, Rebecca, you have 584 00:37:07,960 --> 00:37:09,640 Thank you. 585 00:37:20,960 --> 00:37:22,960 The Pyramid suite? 586 00:37:22,960 --> 00:37:24,000 I'll take it from here. 587 00:37:27,960 --> 00:37:29,800 Good evening, Mr Radley. 588 00:37:35,960 --> 00:37:39,960 Just leave it out there, 589 00:37:52,960 --> 00:37:55,960 Oh. I thought you'd gone. 590 00:37:55,960 --> 00:37:57,960 You've had your fun and games. 591 00:37:57,960 --> 00:38:00,960 You've lived out your Pretty Woman 592 00:38:00,960 --> 00:38:03,960 Now get dressed and hit the street. 593 00:38:07,320 --> 00:38:08,960 You're making a big mistake. 594 00:38:08,960 --> 00:38:12,960 We can do this the easy way 595 00:38:12,960 --> 00:38:16,960 It's your choice. 596 00:38:16,960 --> 00:38:20,960 Miss, I've seen enough of your sort 597 00:38:20,960 --> 00:38:22,960 If you've got a name to call me, 598 00:38:22,960 --> 00:38:24,640 I'll be interested to hear that. 599 00:38:24,640 --> 00:38:28,960 Ah. Mr Radley, I'm afraid there's 600 00:38:28,960 --> 00:38:31,960 I missed you today. 601 00:38:33,960 --> 00:38:34,960 So, what's all this about? 602 00:38:36,960 --> 00:38:41,960 You're Mrs... 603 00:38:41,960 --> 00:38:44,640 Like what I told you 604 00:38:44,640 --> 00:38:47,960 Would somebody please care 605 00:38:47,960 --> 00:38:49,960 I believe there's been 606 00:38:49,960 --> 00:38:52,960 in your absence today, sir, but I'm 607 00:38:52,960 --> 00:38:55,640 This is Tony Casemore, our... 608 00:38:55,640 --> 00:38:59,640 Are you a fan of the ballet, sir? 609 00:38:59,640 --> 00:39:03,960 But I believe you wife is. 610 00:39:03,960 --> 00:39:06,960 That's right. Well, I took the 611 00:39:06,960 --> 00:39:10,160 two seats for tonight's performance 612 00:39:10,160 --> 00:39:13,960 It's the story of a farmer's 613 00:39:13,960 --> 00:39:15,960 Set to dance, obviously. 614 00:39:15,960 --> 00:39:19,800 Very amusing, by all accounts. 615 00:39:19,800 --> 00:39:23,960 Oh, can we go? Please. The lady 616 00:39:23,960 --> 00:39:26,160 I'm sure that she would appreciate 617 00:39:26,160 --> 00:39:27,960 But you haven't anything to wear. 618 00:39:27,960 --> 00:39:29,960 Your luggage is still 619 00:39:29,960 --> 00:39:32,960 I believe I may be able 620 00:39:54,960 --> 00:39:56,960 I owe you an apology. 621 00:39:56,960 --> 00:40:01,960 Actually, Rebecca, you owe it to the 622 00:40:51,960 --> 00:40:56,960 God, what a night. I only dropped 623 00:40:56,960 --> 00:40:57,960 but there was this guy there. 624 00:40:57,960 --> 00:41:02,960 City job, 200K a year, 625 00:41:02,960 --> 00:41:05,480 We had dinner at Seven Over Eight. 626 00:41:05,480 --> 00:41:06,960 but I didn't complain because he was 627 00:41:06,960 --> 00:41:09,960 Never accuse me 628 00:41:09,960 --> 00:41:12,960 And then, I don't know why or who 629 00:41:12,960 --> 00:41:14,480 but we ended up at Studio 33. 630 00:41:14,480 --> 00:41:17,960 Now, I'm not a snob, but they were 631 00:41:17,960 --> 00:41:20,960 In fact, you weren't there last 632 00:41:20,960 --> 00:41:23,960 By this point, Bruce is just 633 00:41:23,960 --> 00:41:25,960 And I know, he's 634 00:41:25,960 --> 00:41:29,960 But anyway, I get in a cab and we go 635 00:41:29,960 --> 00:41:33,960 and it turns out his flat is, like, 636 00:41:33,960 --> 00:41:34,960 all the way back at Samantha's. 637 00:41:34,960 --> 00:41:37,960 It's not the only thing 638 00:41:37,960 --> 00:41:38,960 as I find out. 639 00:41:38,960 --> 00:41:41,320 He crashes out, and I sit up 640 00:41:41,320 --> 00:41:42,960 and scrolling 641 00:41:42,960 --> 00:41:44,960 which, I swear, is three 642 00:41:44,960 --> 00:41:46,960 with country and western music. 643 00:41:46,960 --> 00:41:49,960 I mean, how weird is that? 644 00:41:49,960 --> 00:41:51,960 So anyway, what did you do 645 00:41:51,960 --> 00:41:56,960 Put my son to bed, read a magazine, 646 00:41:56,960 --> 00:42:00,960 You are so lucky. I crave to do 647 00:42:02,960 --> 00:42:05,960 Always keep a fresh set in the 648 00:42:09,960 --> 00:42:11,960 Nice tattoo. 649 00:42:11,960 --> 00:42:14,320 Oh, thanks. 650 00:42:21,960 --> 00:42:24,960 I understand you're looking for 651 00:42:25,960 --> 00:42:28,960 Morning, love. 652 00:42:30,960 --> 00:42:34,960 I could do with some help on a room 653 00:42:34,960 --> 00:42:36,640 It's 7:30 in the morning. 654 00:42:36,640 --> 00:42:38,960 Well, I'm an early riser. 655 00:42:59,960 --> 00:43:01,800 Room 408 is showing vacant 656 00:43:01,800 --> 00:43:03,960 and inspected on the list. 657 00:43:07,480 --> 00:43:11,960 I recognise this stuff. 658 00:43:12,960 --> 00:43:14,960 KNOCKING ON DOOR 659 00:43:14,960 --> 00:43:15,960 Come in. 660 00:43:19,960 --> 00:43:22,960 Bit early for the meeting, 661 00:43:25,960 --> 00:43:29,960 There's a bit of a problem 662 00:43:29,960 --> 00:43:31,960 My husband's away on business. 663 00:43:31,960 --> 00:43:33,960 I don't like staying alone in the 664 00:43:33,960 --> 00:43:36,160 Might I suggest that we update 665 00:43:36,160 --> 00:43:38,160 to show that the room 666 00:43:38,160 --> 00:43:41,960 Might save confusion for reception 667 00:43:43,960 --> 00:43:45,960 Thank you, Charlie. 668 00:43:45,960 --> 00:43:47,960 Could you... 669 00:43:52,640 --> 00:43:56,960 I've got enough material 670 00:43:56,960 --> 00:44:00,960 Book the studio and we'll start 671 00:44:00,960 --> 00:44:03,960 Good morning, Mr Machin. 672 00:44:05,320 --> 00:44:08,480 Good work, Charlie. 673 00:44:08,480 --> 00:44:11,960 Would you excuse me for a second, 674 00:44:13,960 --> 00:44:17,320 Out. 675 00:44:17,320 --> 00:44:19,960 All I'm trying to do is make a 676 00:44:19,960 --> 00:44:21,960 Surely you can 677 00:44:21,960 --> 00:44:24,640 And I've tried to help you, 678 00:44:24,640 --> 00:44:28,960 You know what, Charlie, ever since 679 00:44:28,960 --> 00:44:30,960 I've been wondering something. 680 00:44:30,960 --> 00:44:33,960 How do you end up with a responsible 681 00:44:33,960 --> 00:44:35,960 after spending time inside? 682 00:44:35,960 --> 00:44:39,960 Me? 683 00:44:39,960 --> 00:44:43,960 You must have a very, very 684 00:44:45,960 --> 00:44:47,960 Maybe I should see 685 00:44:53,960 --> 00:44:55,960 Can you believe this? 686 00:44:56,960 --> 00:44:59,000 CHUCKLING 687 00:44:59,000 --> 00:45:02,640 Is a triple-barrelled name 688 00:45:02,640 --> 00:45:04,960 Yes, idiot in charge 689 00:45:04,960 --> 00:45:07,960 Yes, little man, what do you want? 690 00:45:07,960 --> 00:45:10,960 I would like a little taste 691 00:45:12,960 --> 00:45:14,960 ..at the top 692 00:45:38,960 --> 00:45:41,960 Gino has taken Mr Farrah and 693 00:45:42,960 --> 00:45:46,000 I should've let you book Doris Day. 694 00:45:46,000 --> 00:45:48,960 I don't think it would've made 695 00:45:54,960 --> 00:45:56,960 I've arranged for the service lift 696 00:45:56,960 --> 00:45:59,960 and the undertakers to park 697 00:45:59,960 --> 00:46:01,480 That way we can take the body out 698 00:46:01,480 --> 00:46:03,960 with the minimum fuss 699 00:46:03,960 --> 00:46:06,960 She's going out through 700 00:46:07,960 --> 00:46:09,960 Mrs Farrah was a guest. 701 00:46:09,960 --> 00:46:11,960 She will go down in the guest lift, 702 00:46:11,960 --> 00:46:13,960 and she will leave 703 00:46:15,960 --> 00:46:17,160 Of course. 704 00:47:23,960 --> 00:47:27,640 Right. Back to work, people. 705 00:47:27,640 --> 00:47:31,800 I want those flowers changed. 706 00:47:31,800 --> 00:47:35,960 I want smiling faces. I want 707 00:47:35,960 --> 00:47:39,480 And will someone turn these 708 00:47:42,960 --> 00:47:45,960 CHARLIE: In the hotel trade 709 00:47:45,960 --> 00:47:48,000 professional image at all times. 710 00:47:48,000 --> 00:47:49,960 We realise that a dirty glass, 711 00:47:49,960 --> 00:47:53,960 a cold meal or a short and curly 712 00:47:53,960 --> 00:47:57,960 And I'd be lying if I say 713 00:47:57,960 --> 00:48:00,960 Some days we can't polish, dust, 714 00:48:00,960 --> 00:48:03,960 tuck or fold our way 715 00:48:03,960 --> 00:48:05,960 You just have to accept us 716 00:48:05,960 --> 00:48:08,480 Morning, Graham. 717 00:48:09,960 --> 00:48:11,960 And when the chips are down, 718 00:48:11,960 --> 00:48:14,960 every hotel should rely 719 00:48:17,960 --> 00:48:19,960 Excuse me, where can I get a coffee? 720 00:48:19,960 --> 00:48:23,960 Oh, yes. Just go through there. 721 00:48:23,960 --> 00:48:27,960 What's this? That's me admitting 722 00:48:27,960 --> 00:48:29,960 It's rare, so make the most of it. 723 00:48:29,960 --> 00:48:32,640 That is what you wanted all along, 724 00:48:32,640 --> 00:48:36,960 Well, it depends. Do I get to keep 725 00:48:36,960 --> 00:48:38,960 Yes, Tony. You do. 726 00:48:43,960 --> 00:48:47,960 Your bill, sir. If you'd like to 727 00:48:49,960 --> 00:48:53,640 How did you manage to spend 728 00:48:54,800 --> 00:48:56,960 I was bored. 729 00:48:56,960 --> 00:49:01,160 Well, as you enjoyed the service, 730 00:49:04,960 --> 00:49:07,640 I don't think any of them 731 00:49:07,640 --> 00:49:09,160 So I'll spend it on myself. 732 00:49:14,480 --> 00:49:16,960 The airport just delivered 733 00:49:16,960 --> 00:49:18,640 and they 734 00:49:18,640 --> 00:49:20,960 Here you go, spotty. 735 00:49:21,960 --> 00:49:23,000 Hang on a minute, babe. 736 00:49:26,960 --> 00:49:30,000 Did you enjoy the ballet, madam? 737 00:49:30,000 --> 00:49:34,480 Didn't understand what they were up 738 00:49:34,480 --> 00:49:35,960 He don't take me out much. 739 00:49:35,960 --> 00:49:38,960 Embarrassed of what people 740 00:49:39,960 --> 00:49:41,320 Here you are. 741 00:49:41,320 --> 00:49:43,640 Madam? 742 00:49:43,640 --> 00:49:47,960 That's how it works in these places, 743 00:49:47,960 --> 00:49:50,160 I'm still learning. 744 00:49:50,160 --> 00:49:52,960 Thank you. 745 00:49:55,800 --> 00:50:00,320 You do know I only married him 746 00:50:00,320 --> 00:50:03,960 When his dodgy little heart 747 00:50:03,960 --> 00:50:05,960 I'm coming back to see you. 748 00:51:06,960 --> 00:51:07,960 Cheers, Gordon.